There are many problems that users face in using Biometric Devices False reading rate is one of them. A false reading rate is an event in which the machines read someone for someone else. These types of errors can occur due to human intervention. The mistake can be made during the enrolment process.
If two thumb impressions are registered by the same person, the problem is sure to occur.
This frequent issue then reproduces itself in the reports related to attendance. These reports are very important as insight drawn from the data influence the career of many in the industry.
Secureye addressed this issue by adding a technology named ‘auto adaptor technology’.
The auto adaptor technology helps the users to avoid inconsistencies caused by the oily thumb. This feature makes the machines respond to scratched fingers also.
One of the important questions we face from a new buyer of the Bimetric Attendance System is installation time. Installation is one step of a long process from procurement to customer support. Just installation takes 10-20 minutes, depending upon the number of machines being installed.
The whole process takes much longer than this. It starts with the installation of the hardware which is a simple job. The rest of the work is outside a local electrician’s expertise. It takes a team of engineers to set up the devices.
After the machines are deployed, networking or cabling, software installation, software setup, software training are carried out. Software installation can be broken into two steps: access based installation, and SQL based.
Access-based software installation takes no more than 5 minutes and SQL based lasts 15 minutes.
Let's take a moment to explain the two types of software installation.
The difference is in the database and processing. SQL based access control system accommodates more employee strength comparatively.
The software training is given to the users to use it on a day to day basis. A brief session, online, takes no more than 20 minutes. Offline classes can take longer than online training which is departed from the inside of a support cell of the company.
