Despite a host of issues with the cloud technology, it
managed to win public confidence in its potential. The cloud technology
transformed and helped grow many other technologies along the way. One of such
technologies is biometrics attendance management. The days of simple biometric machines with a
static IP are over. Now the exceptional properties of cloud biometrics are
sending shockwaves across the sectors of the market. Properties like tremendous scalability,
flexibility and very low cost are making mouth of all the businessmen water to
leverage the unbounded computational resources of this clocking system.
Both the technologies are mutually beneficial and
complementary in achieving a way more reliable authentication in managing
employees. After a long chorus of cloud
biometric being a threat, it gradually and slowly made inroads into everybody’s
life. And the crowd of experts and
executives who have been dismissive of it before now fell in love with it.
Our biometric machines had been in the market for quite a
long time, over a decade. We decided to do a series of posts with the intention
to help our users to deal with the issues they face with the technology. Now it
was tough to dig into this area. Nevertheless, we can always invite our head of
the customer service department to contribute a post about how to deal with day
to day problems any cloud biometrics user face.
How can there be any technology without any issues! Issues
our users face during installation and later during its use. One of the many
problems a confused customer rings our phone off the hook is that the machine
is not downloading the reports of attendance to his/her personal computer.
Where ever on the planet the biometric machine sis
installed, if you have not filled in it the IP address of your personal
computer, the autodownloader (supporting software which comes with Ontime
software) will not start. In case you
forgot to fill in the IP address, the machine will be connected to your PC, of
course. Only its supporting software will not fetch you the reports from the
biometric system to your central PC.
A lot of us don't know how to get an IP address of our
personal computer. Go to Google Search bar and type in what is my IP? You will
get it in an instant. Look at the screen shot below.
