Frequently Asked Questions - Biometric Attendance Machine



1. What is Attendance Machine?

It is an electronic device that is used to track and monitor the time of employees working in the organization. An attendance machine allows you to record employer information like late arrivals, early departures, extra-time, and time has taken on break easily.


2. How does a biometric attendance system work at the workplace?

A biometric device like a Biometric Attendance System uses the unique physical characteristics of an employee such as fingerprint and then scans it with the data stored in its database. Biometric attendance provides access only when it finds a match and stores the punch-in/punch-out time per day time the employees punch their fingerprint.
Biometric Attendance Machine Manage Employee Attendance Record Easily



3. How do you find the Best Biometric Device for small and organization?

Secureye is the leading manufacturer of the Best Biometric Device with more than 25 years of experience in biometric technology. Biometric attendance provides you extra  access control from multiple attendance systems like a fingerprint attendance, fingerprint scanner, face reader, Palm Reader, and others.

4. What is the cost of the Time attendance system in the market?

The real cost of the time attendance system depends on a lot of factors such as brand, certifications, features, type of sensors, and etc. A basic Biometric Device would cost you somewhere around INR 5,000 while a sophisticated machine with the latest technology could cost INR 30,000 as well. Visit Secureye Blogs.


 5. How do you use biometric time attendance machines?

There are multiple time attendance machines that are built by different brands. It’s the best time-saving system, that helps to increase productivity workplace by scanner read any user manual before using a biometric attendance with exact entry time. However, when it comes to adding or removing a fingerprint/face pattern, most of the attendance systems have similar steps and features.
1.       Tap on security and then finger for fingerprint

2.       Enter your strong pin or password

3.       Depending on what you want to do tap on add or remove fingerprint and face pattern, and then follow the instructions on the display screen.



Biometric System with Fingerprint Attendance Machine by Secureye


Fingerprint Attendance Machine is the best security solution for your employee management. It helps you to manage automatic data collection and process with timesheets. These devices are specifically designed for small and big organizations.

Control your time attendance track record and problems with Fingerprint Attendance Machine

•             Quick prepare attendance reports for your organizations.
•             See improvement with overall workforce punctuality in your organization.
•             Find manually any employee attendance record
•             No need to waste time in queue, just one touch attendance login.
•             Best attendance device than punch-card.
•             Some Fingerprint Attendance System provides Free Attendance & Payroll Software            system


Face Attendance Machine


Face Attendance Machine is the best security solution for all small and big organizations. Users can easily track any employee time attendance record from any corner in the world. This attendance system helps to manage current human resource management automatically and collect data in timesheets in the least time.

Biometric Attendance Machine

New Era of Technology:- Get advancement of these smart devices like Biometric Attendance Machine. Day by day everything changing swiftly with the new era of technology and modernized globally. Human beings also want their latest gadgets with modernized features. Small or large organizations are using some of these new technology gadgets, systems, set-up and technology like Government Offices, Local Businesses, Schools, Colleges, Hospitals. Nowadays manually attendance system goes outdated due to the latest time attendance system. These new systems are Biometric Attendance Machine. This device is not made for Govt. Organizations, as well as other small or large industrial units, can get benefits like Hospitals, Colleges, Companies, Institutions including Universities and Banks.

How long does it take to install and set up Biometric Devices


There are many problems that users face in using Biometric Devices False reading rate is one of them. A false reading rate is an event in which the machines read someone for someone else. These types of errors can occur due to human intervention. The mistake can be made during the enrolment process.
If two thumb impressions are registered by the same person, the problem is sure to occur. 
This frequent issue then reproduces itself in the reports related to attendance. These reports are very important as insight drawn from the data influence the career of many in the industry.
Secureye addressed this issue by adding a technology named ‘auto adaptor technology’. 
The auto adaptor technology helps the users to avoid inconsistencies caused by the oily thumb. This feature makes the machines respond to scratched fingers also.
One of the important questions we face from a new buyer of the Bimetric Attendance System is installation time. Installation is one step of a long process from procurement to customer support. Just installation takes 10-20 minutes, depending upon the number of machines being installed.
The whole process takes much longer than this. It starts with the installation of the hardware which is a simple job. The rest of the work is outside a local electrician’s expertise. It takes a team of engineers to set up the devices.
After the machines are deployed, networking or cabling, software installation, software setup, software training are carried out. Software installation can be broken into two steps: access based installation, and SQL based. 
Access-based software installation takes no more than 5 minutes and SQL based lasts 15 minutes. 
Let's take a moment to explain the two types of software installation. 
The difference is in the database and processing. SQL based access control system accommodates more employee strength comparatively. 
The software training is given to the users to use it on a day to day basis. A brief session, online, takes no more than 20 minutes. Offline classes can take longer than online training which is departed from the inside of a support cell of the company.

Eight answers you should know about biometric devices.

1. How long does installing a fingerprint reader take?
Installing a fingerprint reader is very simple and shouldn't take any longer than a normal door lock.

2. How long does it take to set up the software for biometric locks?
Setting up the unit using the bundled software should be very easy. You just need to run the
software with the scanner connected and then start adding units. Many units have network
connections which means you don't need to move and plug the machine into your computer every
time.

3. Do biometric locks require certain voltages?
Every fingerprint lock is different and so you must make sure you are providing the correct power to
the unit.
Most of these either use batteries or are powered off the mains voltage. This makes connecting the
power very easy.

4. Can grease prevent correct readings on biometric locks?
If you have grease or any dirt on your hands then this can prevent the fingerprint being read
properly by the fingerprint reader. In this case you will need to clean your finger and then try again.

5. Do these biometric locks still work when it's cold?
The cold does nothing to affect fingerprints and so the fingerprint reader will work well throughout
the year. You will however have to take gloves off though!

6. How long does it take for a biometric fingerprint door lock to work?
It doesn't take long at all for a fingerprint lock to correctly identify you and open the door. It should
take under a second for the door to unlock which means you don't have to waste time waiting
around.

7. What are the common applications for biometric devices?
Biometric devices are becoming very popular and are found on computers, door locks and clocking
in clocks. There are many more potential uses for these and they will probably find their way into
cash points and shop terminals in the very near future.

8. How much will fingerprint locks cost?
Fingerprint readers are very reasonably priced these days, a high quality unit shouldn't set you back
more than a couple of hundred bucks.

Duress alarm feature of your biometric devices boosts security of life and belongings


There are times when you have to think of an office or home invasion or break-in more seriously.  No time is more serious or urgent than the current. When the new papers and news channels are flooded with the news of crime, one has to be even more prepared to undo these hideous attempts of the burglars.
It not only arms you against the criminals and protects your property, but also proves to be a great plan to save your family from the emotional distress and a traumatic memory of the incident.
There are companies which are installing the duress alarm system inconspicuously; our product is a step ahead in this direction. We don’t provide a separate alarm system. Duress alarm is one more feature added to our biometric devices. You have to set a duress code in the machine beforehand. In case a criminal jumps out of the bushes and force you to disarm your system, you can enter the code fooling the criminal into deactivation of the system. This act will make the criminal into thinking that nobody is going to respond now.  The system triggers an alarm to the central police station nearby giving them exact location and details of the home owner.
The operator at the police station does not call the house for any verification or anything. But you are sure that the police will be on its way in a few minutes. The police personnel are sent out right away. By this quick emergency response, you family or office is always secure.
One thing you should make sure that all your family members memorize the  duress code as  it should be in mind at the moment.

In some biometric devices, the option is a bit different from the normal. The advanced biometric machines instead of code work on templates of finger or thumb perform triggering an alarm. In such technology, the template of the other finger than the regular is registered for emergency response from the police.  All you have to even at the gun point is to switch the finger and that will inform the police station secretly.   

Issues users face after they deployed cloud biometrics

Despite a host of issues with the cloud technology, it managed to win public confidence in its potential. The cloud technology transformed and helped grow many other technologies along the way. One of such technologies is biometrics attendance management.  The days of simple biometric machines with a static IP are over. Now the exceptional properties of cloud biometrics are sending shockwaves across the sectors of the market.  Properties like tremendous scalability, flexibility and very low cost are making mouth of all the businessmen water to leverage the unbounded computational resources of this clocking system.
Both the technologies are mutually beneficial and complementary in achieving a way more reliable authentication in managing employees.  After a long chorus of cloud biometric being a threat, it gradually and slowly made inroads into everybody’s life.  And the crowd of experts and executives who have been dismissive of it before now fell in love with it.
Our biometric machines had been in the market for quite a long time, over a decade. We decided to do a series of posts with the intention to help our users to deal with the issues they face with the technology. Now it was tough to dig into this area. Nevertheless, we can always invite our head of the customer service department to contribute a post about how to deal with day to day problems any cloud biometrics user face.
How can there be any technology without any issues! Issues our users face during installation and later during its use. One of the many problems a confused customer rings our phone off the hook is that the machine is not downloading the reports of attendance to his/her personal computer.
Where ever on the planet the biometric machine sis installed, if you have not filled in it the IP address of your personal computer, the autodownloader (supporting software which comes with Ontime software) will not start.  In case you forgot to fill in the IP address, the machine will be connected to your PC, of course. Only its supporting software will not fetch you the reports from the biometric system to your central PC.
A lot of us don't know how to get an IP address of our personal computer. Go to Google Search bar and type in what is my IP? You will get it in an instant. Look at the screen shot below.


How to connect software with the biometric machines?

There are many brands that are providing biometric products worldwide. The products have a lot in common in terms of their installation process, in terms of connecting hardware to the software. After a few training sessions, one would realize that from the delivery of the machines to employee enrolments, the processes are similar at large.
At Secureye, we believe in helping our users and the users using biometric products from other competing brands. We receive hundreds of calls every day asking us to guide through the installation, configuration, and enrolment processes. We sat together and decided to do a post educating the users on how to fix things on their own.

 The first question, when we pick up the phone in our customer cell, we face is how to connect the Biometric Machines with the software.
Our (Secureye’s) process differs a bit from the other biometric configuration processes. As we know the best of our process, let's show you how to.
 Step 1: Open the package and install the hardware first. Then fetch out a disc with the name "Onetime Software."
The software is stored in the disc. Install it on your computer screen.
Step 2:  Open the software by double-clicking on the folder as shown in the following snapshots.
Step 3:  Go to Device setting. Click on the "device."
Step 4:  As soon as you click on "device", device master opens.  The device master requires some general information and communication information. The box with a red star is mandatory details to fill in.
The pop up also has a description of each box name. It explains what piece of information needs to fill in. Boxes like code, IP address category, communication port, and status.

Step 5:
To check the device status is very important. In our software, there are three color bands: green, red, and yellow as you can see in the screenshot below.

After you filled in all the information required, only one of those three bars will appear. If the green bar appears, it means that the connection was successful. Red means connection failed. Yellow means you were offline.
If the red bar appears, go back and check if you filled up all the boxes properly.